COVID-19 Updates

Last updated 6.30.20

Our community/state and country has been through a lot over the last few months, and all of us at Pediatric Dental Center are looking forward to resuming our care of your child/children’s dental needs. While many things have changed, one thing has remained the same: our commitment to the safety of our patients & their families.

 

Infection control has always been our top priority! These infection control processes are made so that when your child receives care, it is both safe and effective. We have re-opened the office as of June 22nd. If your family missed an appointment during these past 3 months, we will be in touch via phone. If you had a scheduled visit during the upcoming summer months, we will also be reaching out to you. Our schedule must be altered to meet social distancing guidelines.

 

Our office follows infection control recommendations made by the American Dental Association (ADA), the U.S. Centers for Disease Control and Prevention (CDC) and the Occupational Safety and Health Administration (OSHA). We follow the activities of these agencies so that we are up-to-date on any new rulings or guidance that may be issued.

 

You will see some temporary changes when you arrive for your next appointment. We made these changes to help protect you, your child/children and our team. For example:

 

  • Our office will communicate with you (via text) before your visit to ask some COVID-19 screening questions. Please complete our COVID-19 prescreening form so we may have a copy for your child's visit.

  • Please bring a mask for you & your child/children.

  • We have hand sanitizer that we will ask your child to use when they enter.

  • Our waiting room will be closed to parents & siblings in order to reduce the risk of exposure. It will reopen in a later phase once the government feels it’s safe to do so.

  • Appointments will be managed to allow for social distancing between patients. That might mean that you’re offered fewer options for scheduling your appointment.

  • We need our families to arrive on time for their visits. If you arrive after your scheduled time we may need to reschedule due to the social distancing rules we are mandated to follow.

 

We look forward to seeing you in the near future. We are happy to answer any questions you may have about the necessary steps we have taken to keep you and your family safe while in our practice. Our team will begin reaching out during the week of June 15th.

 

Thank you for your patience and  understanding & for choosing our practice for your child’s/children’s dental needs. We value your trust and loyalty and look forward to welcoming back all of our young patients.

 

Sincerely,

 

Dr. Bob Moreau & team at Pediatric Dental Center

 

PS: If your insurance information has changed, please send a photo of your new card/account number to our attention via email (info@kidsteethRus.com). Having this information prior to your child's visit will help us further comply with social distancing regulations. Thank you!

Mansfield Re-Opening Appointment Routine

 

​UPON ARRIVAL TO YOUR CHILD’S DENTAL VISIT:

  1. Please text our office (508-337-3307) to let us know you have arrived & the space your car is parked in
    (#1 through #6).

  2. A team member will come to front door holding the number reflecting the space you are parked in.

  3. Exit your vehicle with child/children & meet our greeter at the main entrance where your child’s temperature will be scanned. If all is well & your child is not ill, he/she will be brought into our treatment area. (NOTE: If you have 3 children total please only take 2 out of the car & we will contact you when we are ready for your 3rd child.)

  4. At this time, our waiting room is closed. We ask that parents/siblings wait in their vehicles until their child’s visit is completed. Please let us know of any questions you have at the onset of the visit. We will also speak with you at end of visit.

  5. Future visits will be made at the end of each appointment with our scheduling coordinator (Sue) or other team member.

  6. Due to our limited supply of personal protective equipment, we ask that all parents & children wear their own masks (& bring their own sunglasses) while in the office.

 

Thank you  for understanding this new & hopefully temporary routine that we must follow (due to COVID-19) & we apologize for any inconvenience this may cause.

Bridgewater Re-Opening Appointment Routine

 

​UPON ARRIVAL TO YOUR CHILD’S DENTAL VISIT:

  1. Please text our office (508-337-3307) to let us know you have arrived & are located in lower foyer (outside office door).

  2. Our greeter will meet you at our front office door where your child’s temperature will be scanned. If all is well & your child is not ill, he/she will be brought into our treatment area. (NOTE: If you have 3 children total, we will only take in 2 at a time. We will contact you when we are ready for your 3rd child.)

  3. At this time, our waiting room is closed. We ask that parents/siblings wait in the foyer until their child’s visit is completed. Please let us know of any questions you have at the onset of the visit. We will also speak with you at end of your children’s visit.

  4. Future visits will be made at the end of each appointment with our scheduling coordinator (Sue) or other team member.

  5. Due to our limited supply of personal protective equipment, we ask that all parents & children wear their own masks (& bring their own sunglasses) while in the office.

 

Thank you  for understanding this new & hopefully temporary routine that we must follow (due to COVID-19) & we apologize for any inconvenience this may cause.

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